Term And Condition

Last Updated: 1 March 2025

Welcome to USA Kilt Maker! These Terms and Conditions ("Terms") govern your access to and use of our website and services, including ordering custom-made kilts, Outfits, Jackets, Sporrans,Bagpipes and accessories. By accessing or using our website, you agree to these Terms. If you do not agree, please refrain from using our website.

Definitions

For the purposes of these Terms:

Company ("we," "our," or "us") refers to USA Kilt Maker.
Service refers to the website and related e-commerce platform for purchasing custom-made kilts and accessories.
User ("you" or "your") refers to the individual accessing or using the Service.
Website refers to the USA Kilt Maker website, accessible at www.usakiltmaker.com

Use of the Website

Eligibility

You must be at least 18 years old to use our Service. By placing an order, you confirm that you have the legal capacity to enter into a binding contract.

Account Creation

You may need to create an account to access certain features of our Service. You are responsible for maintaining the confidentiality of your login credentials and all activities occurring under your account.

Ordering and Payment

Custom Orders

All kilts and accessories are made to order based on the measurements, preferences, and customization options you provide. By placing an order, you confirm that all details provided are accurate.

Pricing

All prices are listed in USD unless otherwise stated.
We reserve the right to modify prices without prior notice but will honor the price listed at the time of your order.

Payment

We accept major credit/debit cards, PayPal, and other secure payment methods as listed on our website. Payments must be made in full at the time of order placement.

Shipping and Delivery

Shipping Policy

We ship worldwide, including the United States, New Zealand, Australia, and other countries. Shipping costs and delivery timelines are outlined during checkout.

Free Shipping: Orders over $300 qualify for free standard shipping.
Flat Shipping Fee: A flat fee of $18 applies to orders under $300.
Rush Shipping: Available for an additional upto $25 to guarantee delivery within 7-10 days.

Delivery

Delivery timelines are estimates and may vary based on your location and circumstances beyond our control, such as customs delays or carrier issues.

Returns and Refunds

Custom Products

For Damaged, Defective, or Wrong Items:
In the unfortunate event that your product arrives damaged, defective, or if the wrong item was shipped, we take full responsibility. Rest assured, we'll provide a return label by mail, covering the returning shipping costs entirely. You'll have the option for either a refund or a free exchange.

For Change of Mind or Incorrect Size:
In cases where you've had a change of heart or accidentally ordered the incorrect size, the responsibility for return shipping costs falls upon the customer. It's essential for customers to arrange and cover the return shipping logistics. Once we receive the item in its original condition, we'll proceed with the refund or exchange. Please note, we do not provide return labels for these instances.

Refunds

Refunds are available for defective or damaged products. To request a refund, you must contact us within 15 days of receiving your order.

Intellectual Property

All content on our website, including text, images, designs, and trademarks, is the property of USA Kilt Maker and protected by intellectual property laws. Unauthorized use or reproduction is prohibited.

Prohibited Activities

While using our Service, you agree not to:

Use the website for illegal purposes or in violation of any applicable laws.
Submit false or misleading information.
Interfere with the website’s functionality or security.

Limitation of Liability

We strive to provide accurate product information and high-quality Service, but:

We are not liable for errors in product descriptions or measurements provided by users.
We are not responsible for delays caused by factors beyond our control, such as customs processing or carrier delays

Governing Law

These Terms are governed by and construed in accordance with English law. Any disputes arising from these Terms will be resolved in the English courts.

Changes to These Terms

We may update these Terms from time to time. Updated versions will be posted on this page with a revised "Last Updated" date. Your continued use of the Service after changes are made constitutes your acceptance of the new Terms.

Contact Us

For questions or concerns regarding these Terms, please contact us:

Email: [email protected]
Website: https://usakiltmaker.com/contact